Forum Discussion
Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
I hope someone can help us!
Our problem started after the new Storyline software release dated July 23, 2019.
My co-worker is unable to access Storyline 360. When she tries to launch Storyline, ...
Oh no, Joseph!
That's certainly not the behavior we expect from our tools. We're going to do everything we can to sort why your Articulate 360 app keeps losing connection.
I know this is impacting your work, so I'm going to connect you with our senior support staff so we can closely work on all the right steps.
Look out for an email soon, and I'll follow the conversation to help advocate where needed!