Forum Discussion
Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
I hope someone can help us!
Our problem started after the new Storyline software release dated July 23, 2019.
My co-worker is unable to access Storyline 360. When she tries to launch Storyline, ...
I have the same problem as Jenn: First it tells me I need to be signed in to Articulate 360 [even though I have been for months and months] and when I click on Sign In from within Storyline, it tells me that "there was an error opening Articulate 360 Desktop App".
Dead end.
Now what?
Delete and reinstall the software?
I have urgent work that needs to get done today.
Any advice appreciated!