Forum Discussion
Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
I hope someone can help us!
Our problem started after the new Storyline software release dated July 23, 2019.
My co-worker is unable to access Storyline 360. When she tries to launch Storyline, ...
It's happened to me again. The following two ways of approaching the sign-in have both worked, but infuriatingly, not every time.
But worth trying:
- Close down anything Articulate [check in Task Manager], then sign in from the Articulate dashboard, rather than a dialogue box from within the application
- try opening a saved Storyline slide after closing everything down
There seems no rhyme or reason about what works, but worth a try!
Hope you overcome