Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in

Hi Matthew,

Initially, you must be online long enough to sign into Articulate 360 and install the desktop-authoring apps, such as Storyline 360. Then you can use the apps offline up to 99 days at a time (or 30 days for free trials).

If you're offline longer than 99 consecutive days, the apps will stop working. To re-enable them, you'll need to connect to the internet long enough to sign into Articulate 360, which resets the 99-day offline clock.

Thanks for popping in with an update, Your Accredited Training Provider. 

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