Forum Discussion
Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
I hope someone can help us!
Our problem started after the new Storyline software release dated July 23, 2019.
My co-worker is unable to access Storyline 360. When she tries to launch Storyline, ...
Myself and my team have been experiencing this issue for the past year. Sometimes it just stops happening, but every so often it comes up again and we lose 2 or 3 days worth of development time because of it.
It's been over 4 years since this thread started. How is this issue not fixed?
Hi Ronan!
I'm so sorry for the trouble! It sounds like you are consistently having trouble signing into Articulate 360. For security reasons, Articulate 360 automatically signs you out every 30 days or after 7 days of inactivity. Are you finding that you are prompted to sign in more frequently than that?
If so, we might need to look into network restrictions!
