Forum Discussion
VIBLearning
21 days agoCommunity Member
Can't open the Storyline 360 desktop app
I can't open the Storyline 360 desktop app. When the app launches, the screen fails to load the interface and I can't interact with anything.
I've updated to the latest version, tried uninstallin...
StevenBenassi
21 days agoStaff
Hi VIBLearning,
So sorry to hear that you're having trouble launching Storyline.
Thanks for sharing the troubleshooting steps you've already applied. As Judy mentioned, our support engineers are happy to step in and work with you directly on this issue. I've opened a support case on your behalf, and they should be connecting with you via email soon.
We can continue the conversation through your case!