Forum Discussion
JoseTansengco
2 months agoStaff
Hi Carla,
Sorry to hear that you ran into this issue. I'd like to ask a few questions to help clarify your experience.
- How big is the video you are uploading? The maximum file size for each video is 5 GB.
- Are you able to upload images to the image block?
- Have you tried disabling compression for your video to see if this helps? Here's how.
- Has your organization added Articulate's endpoint to their allowlist? This will ensure that all uploads are uninterrupted by security protocols.
Looking forward to your response!