Forum Discussion
Can't Sign In, Pushed to Microsoft Edge (not the default browser)
I have coworker who's already reached out to support and tried all the other previous solutions mentioned for an error she's receiving. When she tries to open Articulate 360, so she can download the...
Welcome to the community, Jagadeesh! I appreciate you sharing details of what you've already tried. We're happy to help!
You mentioned you reached out to support@articulate.com, but I'm having trouble finding an open case. Do you have the case number handy that you could share? If you can't find it, could I have you connect with us here so we can continue our conversation?
Hi Becca Levan,
In my organization Articulate desktop apps sign in issue with default edge browser from more than 6 months [Case #02779485]
Suddenly it was working from yesterday afternoon onwards; Now our articulate users can sign in articulate desktop apps with default edge browser.
Not sure how this issue fixed, but its working for us now.
Thanks
Jagadeesh