Forum Discussion

DanielaSlater-c's avatar
DanielaSlater-c
Community Member
4 years ago

Can't upload my file in Articulate 360 Support

I tried to upload my file as I needed support but it errored saying it's the internet.  I have been working fine, but just in case, I rebooted the modem and I have been working since and no other internet issues.     

Is there a file size restriction?

Dani

  • Hello Dani!

    I see that you're working with Fannie May in a support case! For the future, there isn't a file size restriction.

    We'll continue the conversation in your support case.

  • Thanks Lauren, good to know.

    Not sure why that happened.  I reached out through email and Fannie has been a great support in resolving my issue.

    Have a great day!

    Dani