Forum Discussion

LorraineQuinn's avatar
LorraineQuinn
Community Member
11 months ago

Support Issue

Is there no way we can get support by teams/zoom as my emails are going backwards and forwards to support the issue I have is now urgent and can't seem to get it rectified with lack of communication.

don't know if anyone has had issues with the question bank.  It doesn't give the word Incorrect when previewing in the module we have created.  It does when previewing the questions directly from the question bank.

Rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    10 months ago

    Hi Lorraine! Thank you so much for reaching out! I do see the support case you submitted on November 16, 2023, but it looks like you recalled the message, so we couldn't read the description of your issue. Are you still having trouble seeing the word "incorrect" when you preview the module? We'd love to help! 

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