Forum Discussion
Can't upload storyline zip file on server
Hi...I have been trying to load a zip file on the server and keep getting this message:
why can't I load the zip file? I have not added any javascript in the story file.
Hi Ajithh,
Thanks for reaching out!
I'm sorry you've hit this snag, but I'm happy to help troubleshoot. I have a few clarifying questions to start.
- Is this error message appearing when uploading this specific file or does it show with other files as well?
- Are you saving the file to your local drive before uploading it?
- Have you tried publishing your course again, then uploading it to the server?
If you're comfortable sharing your file, I'd be happy to take a closer look to see what's going on! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.