Forum Discussion
Captions disappear when timeline is paused
I would like to make it so the Closed Captions stay even when timeline (video) is paused, for example if user has problems hearing and reading, and would like to take his time.
How can I achieve t...
Hello Everyone,
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Closed Captions disappear when timeline is paused using a trigger
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Im currently experiencing this issue. I pause my timeline with a cue point which makes the captions linked to an audio file dissapear.. Thought the issue might have been fixed reading through this thread, but apparently not?
My current Storyline 360 version is 3.36.21289.0
Hi Christian,
Thank you for reaching out and sharing what you are experiencing! I am sorry that you are running into this snag. I do want to mention that the issue was resolved in Update 22 for Storyline 360. Since you are on the latest update, if you can share your file with me, I am more than happy to help!
You can share files in this thread using the Add Attachment button, or you're always welcome to share the file privately here. We'll let you know our findings and will delete it after having a closer look!
