Forum Discussion
Captions in Video in Click-Triggered Pop Up Window not Showing up Despite Entering them via Video Tools/Add Captions Button
When I am in a storyline slide, I created a click-trigger to open a video in a separate window. Via Video Tools>Add Captions Button, I added captions to the video. Then I saved and published to Revi...
Hello Sophie, and welcome to E-Learning Heroes. 😊
The closed caption feature is a part of the player.
When videos are opened in the slide, they take advantage of the player and the HTML "wrapper," which allows Storyline to overlay the video with captions. Opening video in a new browser tab only shows the media source and doesn't include player elements, such as closed captioning.
To show Storyline closed captioning, you'll want to open video files in the slide.