Forum Discussion

KarenCote's avatar
KarenCote
Community Member
3 years ago

Captions not showing Up in Storyline 360?

I have checked out other discussions on closed captions, but don't know how to solve my problem. I downloaded a YouTube video (as an mp4 file), and trimmed it to the one minute I need. I initially t...
storyline 360
  • EricSantos's avatar
    EricSantos
    6 months ago

    Hi Karen,

    I have some great news to share. We just released another update for Storyline 360. In Update 86, we’ve included important fixes and new features.

    One of the new features we’ve included: 

    • Position captions at the top or bottom of the slide to ensure closed caption visibility and prevent the obstruction of critical course content.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you have any questions.

KarenCote's avatar
KarenCote
Community Member
3 years ago

I checked it out, but it does not seem to apply to my mp4. I found a long thread titled "Closed Captions in Exported Video File" which seems to indicate captioning for MP4's has been a long-standing request, but has not been developed yet? So it would seem I have no way to caption my MP4 video in Storyline?

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