Forum Discussion
CC Button Disappearing
I have audio on a slide with closed captioning. There is a hot spot that opens up a layer with no audio. The closed caption button shows initially on the main slide and works, but upon viewing the p...
Hi Nicole,
Thanks for reaching out! The issue you mentioned seems a bit different from the bug others in this discussion are running into where the Closed Caption button disappears if "Pause timeline of base layer" is enabled.
It sounds like you've published this course for LMS to track completion. Have you tried testing this file in a different environment, such as SCORM Cloud, to see if you get a different experience?
Our support team would also be happy to help nail down the cause. Feel free to share your file with us using the link below!