Forum Discussion
- MariaCSStaff
Hi, Joan, and welcome to E-Learning Heroes! ✨
Thank you for opening a support case! I see you worked with Jose, who gave you a few tips for when you need to re-import the captions.
Please reach out to Jose through the case if you have additional questions.
- RyannLeonardCommunity Member
Can you post the few tips here for the rest of us? I'm having the same issue.
- BeccaLevanCommunity Member
Welcome to E-Learning Heroes, Ryann! ⭐️
Happy to share those tips with you here, but what fixed Joan's issue was specific to her project. If you're already following those tips, I'd recommend connecting with one of our support engineers so they can help get to the bottom of this for you!