Forum Discussion
Changing Data Centre from US to EU
Dear Community/Support Team,
I need adivce. My subscription is expiring in a few weeks, and I would like to renew it. However, I need to change my data center from the US to the EU (we are based in...
StevenBenassi Same issue here. We are based in Europe and previously held our licenses through a local EU vendor. Upon renewing directly with Articulate, I selected the EU server, but was surprised to find that my existing Rise content was hosted on a US server and was not transferred.
I have already opened a support case, but it would be very helpful if Articulate could resolve this issue.
Best regards,
Hello NoamanAgoufai,
Thanks for sharing your experience with us. I see you're working with my colleague, Gisbell, in your case. You're in excellent hands! I've also shared your insight with the product team. We'll be sure to share any future updates in this thread so everyone is aware of any changes.