Forum Discussion
Changing Data Centre from US to EU
Even when you contact Articulate directly, they ignore you. I feel like they don't care AT ALL. For them it's pretty convenient to have users having to pay twice for the same license just to be able to do their job. ðŸ˜
I have completed our move to EU from a US license. I had to reproduce our courses from the US license in our EU license... and then when our renewal came up ask for the license in the US to be renewed in the EU. This created a brand new EU account and all the old courses in that account are lost when the new EU account is opened.. So two seats are required to do this move an EU one to move the content into before the US license closed. Not sure how someone with a single license could do this as you need both licenses active to do the copying of courses. 😥