Forum Discussion

StefanosVagenas's avatar
StefanosVagenas
Community Member
1 year ago

Changing Data Centre from US to EU

Dear Community/Support Team, I need adivce. My subscription is expiring in a few weeks, and I would like to renew it. However, I need to change my data center from the US to the EU (we are based in...
advice
other
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
7 months ago

Hello ElishaGraham-ad, 

While we don't have any updates to share on a data migration or workaround, I understand and appreciate you reaching out! I've shared your feedback with our product team and made sure to share that this is important to your workflow when working with your designers. We'll share future updates in this thread, so everyone is aware of any changes. 

ristopernu's avatar
ristopernu
Community Member
18 days ago

How it works:

  1. Publish your Rise course and download the ZIP.
  2. Drop the ZIP into the app. Everything is processed locally in your browser.
  3. Download the generated Word files — one per lesson.
  4. Create a blank Rise course in EU.
  5. Import the Word files one by one using AI Assistant → Magic Lesson Import.

It’s not a perfect 1:1 clone, so check the imported lessons. Magic Lesson Import may occasionally interpret some blocks differently.

https://rise-magic-migrator.vercel.app/