Changing Scene number and sequence

Hi George,

Welcome to the community

There are a couple things that come to mind...not sure which is best for your situation.

There are some instructions and a great tutorial by David Anderson here on How to Change Scene Order

Also, you can Reset the Menu to Match the Slides. Click the Player (in the Publish group on the Home tab). When the Player Properties windows opens

1. Click the Menu tab (yellow in the screen shot)
2. Click the Reset from Story button (see callout in screen shot)

Hi Rebecca -

thank you so much for this information.

Also, I am struggling to add an EXIT button at the end of the course. This is not allowing the users to close the course and it does not show as complete on our LMS.

Also, i do not see an option for Player Template, where i could possibly add the EXIT button, This can be done in Studio. Want to know how in Storyline.

Thanks.

George

Hi George,

The exit button/trigger has some known issues documented here that you may want to review and consider before including it in your course. 

The Storyline player does not include an exit course button by default, but you can add one by adding a new player tab and you'll see the options to include an "exit course" trigger there. 

Hope that helps!

Hi Ashley -

Thank you for your response. I would like to know how to add a new player tab. I have tried but i dont seam to see that option.

George

Hi George,

I recorded a short video showing you how to add that - you can view it here.

Hi Ashley -

I was able to add the exit button but it doesnt seem to work. i have created asupport case for the same.

: I am having issues with the exit button.
1. When published through the WEB option this button works but does not work when publishing through the LMS option.
2. The completion tracking is notworking on our LMS. Could this be related to the exit button issue?

I have made changes to the configuration.js file under the LMS section as suggested in this link:- http://www.articulate.com/support/storyline/exit-course-trigger-does-not-work

Please help URGENT, as we need to upload the created course and needs to go live asap.

Thanks.

George

Hi George,

Can you also try the course at SCORM Cloud? Since that article references a modification to the published output - we're not able to assist with that element, and as the article states the exit course trigger may not work in particular browsers or LMSs. Since it's working in the web option, I'm thinking there is something within the LMS that is causing the problem - so you may want to test within SCORM Cloud as it's an industry standard for testing SCORM content. You can then share that information with your LMS team.

Since you've already shared your file with our team, I'll let Jayem who has been assigned to your case take a look at the tracking issue.

Hi Ashley -

Thank you for your response.

I would like to know by when did should i expect Jeyem to get back to me? is there an email address that i can reach out to him?

Thanks.

George

Hi George,

It looks like Jayem reached out to have you send some additional files so I'll continue to follow along in your case. 

HI George,

I see that your case with Jayem has been resolved and you shared:

I wanted to let you know that the exit button and tracking are now working fine. We were uploading the story.html file instead of the story_lms.html file. 

Thanks for the update and please feel free to let us know if you need anything else.