Forum Discussion
Character limits in Storyline 360
I see that there is a character limit for the Project Title of 80 characters. I'm curious if there are character limitation for other items in the player as well, such as:
- Scene Titles
- Slide Titles
- Glossary Terms
- Glossary Definitions
- Resource Titles
8 Replies
Here's an even more bizarre issue: When I publish a SL 360 project with a filename of 39 characters like: "L3B - HSI3x Programming Models and APIs" it publishes just fine UNTIL I insert a Web Object. After I do that, the length of the filename appears to cause the publishing process to crash! After hours of trial and error, I finally determine that if I shortened the filename (not sure what the break over point is) to: "L3B - HSI3x Progr Models and APIs" it publishes just fine! This makes no sense to me and was one of the last things I would have suspected. I was sure it was related to the Web Object, or the long path to its index.html and assets.
What clued me into the filename length issue was when I tried republishing a SL project from a few days ago with a WebObject already inserted, it worked just fine. But when I added today's date "Jan 12" to the end of the published filename to prevent it from overwriting what I did on the 9th, it crashed. I submitted a ticket case# 01272103 related to the publishing crashing issue before I understood this failure mechanism. Hopefully this information helps Articulate Tech Support to get this odd behavior solved in a future release.
Hello JaySlay,
I see that you've opened a support case and are working with my colleague, Carlo. I'm glad they shared some helpful next steps via email; you're in excellent hands!
We'll continue the conversation over in your case, so everything is in one spot.
Have a great start to 2026!
Thanks - it turned out to be some limitation with Windows and a 260 character limit. By moving my project and associated Web 😀Object up a few levels, the issue went away.
Carlo was very helpful.
One potential landmine I inadvertently stumbled on, courtesy Saba/Cornerstone/SBX, is the length of a question on a quiz slide when publishing for SCORM 2004 (cmi.interactions.n.description does not exist in SCORM 1.2, so it apparently is not an issue there). I was recording a Completed/Passed at the activity level but an Incomplete/Failed at the course level. Doing some digging, their support person pointed to this error being generated in Saba:
"(43244) Failed to save CMI Interaction details. Failed while saving interaction having id \""Scene1_Slide4_MultiChoice_0_0\"".(319) Internal Error - You have exceeded the limit of 255 characters for 'Description' field."
To resolve the issue, the Content developer will need to reduce the number of characters in the Description field for the questions in the content to less than 255, and then the Completion should be marked when users successfully pass the Content.
The max length for the "cmi.interactions.n.description" field is described in the SCORM specification at https://scorm.com/scorm-explained/technical-scorm/run-time/run-time-reference/#section-4 (Click on the SCORM 2004 3rd Edition tab to see the corresponding fields).
Since the "cmi.interactions.n.description" parameter exceeds the max length, Saba fails to properly capture responses and completion status. I guess SCORM cloud handles this error so that's why it works there [I had tested the assessment on SCORM Cloud, where it worked perfectly, before submitting it to Saba Support].
Hi Dennis,
Thanks for reaching out! There is no documentation regarding the character limits for the items you listed. But I conducted a test, and you can find my results below:
- Scene Title: 1,100 characters
- Slide Title: 1,100 characters
- Glossary Term: 300 characters
- Glossary Definition: 9,974 characters
- Resource Title: 1,200 characters
It is good to know these numbers, and it's unlikely that you'll exceed them as you are allowed a long string of characters for each item. You can find the Storyline project and the Word document I used for the test.
Let me know if that helps!
Thanks so much for diving into that! Yes, great to have the number and hope to never reach those limits!
I need clarification on this - the article says 'well under' Microsoft filename character limit. What does that mean? And where does the 80-character limit come from? I don't see that guidance anywhere. Please advise: https://articulate.com/support/article/create-edit-and-publish-articulate-storyline-courses-on-your-local-hard-drive?_ga=2.244612109.983337658.1678306139-1769904588.1638475262&_gac=1.154259018.1674583823.CjwKCAiAoL6eBhA3EiwAXDom5i1znKgqhLU2iHtNJT1LuMyhD98tg58waDR4czSsXLMX79P8qEkkORoCnT4QAvD_BwE
In reference to the Project Title: https://community.articulate.com/articles/storyline-360-choosing-player-features#:~:text=The%20maximum%20length%20for%20a%20project%20title%20is%2080%20characters.&text=A%20sidebar%20will%20appear%20in,sidebar%20tabs%20and%20the%20logo.
Curious if there are similar limitations for other players menu items such as the list above.
