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TiffanyHoefe909's avatar
TiffanyHoefe909
Community Member
6 months ago

Character Updates?

Has anyone experienced a large loss of characters with the latest SL update?

  • Hey Tiffany,

    I have not seen that or heard of anyone else experiencing it.

  • Hi Tiffany, 

    Thanks for reaching out!  Glad that Ron could confirm with you what he's seeing on his end. I just have a few quick questions for clarification.

    • Are there specific character styles you are missing on your end ( Photographic, Illustrated Modern/Classic? )
    • Could you please take a screenshot or recording of what you are experiencing? This will help our team better understand what you are seeing on your end.

    Feel free to follow up with us in this thread or privately in a support case.