ValCeolin
2 years agoCommunity Member
Characters in bad resolution
I never had problem cropping the characters before. However, recently I updated my Storyline and when I crop a character it gets blurry in the preview version and in the browser. Then, I need to save the character as an image to be able to crop, and keep the good resolution. This is a lot of unnecessary steps... Is anyone else having this issue? (please see attached).
Hello everyone, thank you for your patience. Some good news, we just released Update 80 which addresses the quality issue in cropped characters. Follow the steps in this article to install this update.
Thank you,
Michael Marcos
Customer Support Product Liaison