Forum Discussion

SamHill's avatar
SamHill
Super Hero
10 months ago

Checkbox label read twice (JAWS 2023) in checklists

When using a screen reader to read a checklist in Rise, each of the labels are read twice (JAWS2023), or the checkbox is read separately to the label (NVDA). See the following video as an example ...
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rise 360
SteveStivason's avatar
SteveStivason
Community Member
4 months ago

I'm currently encountering something similar.  I noticed in the version history (JAN 2024) the following, "Fixed: When using a screen reader, multiple response questions weren’t read completely and multiple choice questions were read twice." However, answer choices are still read twice for multiple choice questions when navigating with JAWS. I can see reference to the aria label twice in the devtools markup. Is this still an open case?

KellyAuner's avatar
KellyAuner
Staff
4 months ago

Hi SteveStivason,

Thanks for reaching out!

This sounds like odd behavior. Are you willing to share a screen recording here or privately in a support case so we can take a closer look?

  • SteveStivason's avatar
    SteveStivason
    Community Member
    4 months ago

    Thank you, Kelly.  I've submitted a few attachments via case #00972664.

    • EricSantos's avatar
      EricSantos
      Staff
      4 months ago

      Hello SteveStivason,

      Thank you for sharing the screen recording and screenshots in a support case! I see that my colleague, Matthew, has picked up the case. Please expect an email from him shortly.

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