Forum Discussion
Chrome v83
It seems the latest version of Chrome (v83) may not be working with RISE SCORMs. When you close the browser, the session does not close properly, and progress, time, grades, or anything else is lost...
Christian, look at the post right above yours from Crystal.
This is not a Rise issue, as it's caused by changes to the Chrome browser that causes it to no longer correctly communicate SCORM results back to some LMS's.
Your vendor needs to update their LMS to use a different communication method to get completion information from Chrome at the end of a learner's session.
So the problem could occur on all courses with SCORM tracking?
It depends on your LMS, and if you use Chrome or Edge Chromium.
Here are the technical links that you should pass onto your LMS vendor: https://support.scorm.com/hc/en-us/articles/360035814314-Blocked-SCORM-Exit-Postbacks-with-Google-Chrome-80-and-Above
https://www.chromestatus.com/feature/4664843055398912
