Review 360 comments are not aligning with Rise comments in Chrome or Edge.
I put in a ticket for this but wondered if anyone else has experienced this:
The comments are not aligned with the screenshots in R360. I've attached a video explainer of the process. Hopefully, this is an easy fix. It makes no sense. It seems to be screenshotting the top of the block instead of where I am showing it.
Firefox works. Chrome and Edge do not. This is super frustrating, especially for the SMEs, who don't want to have to take extra steps or use a new browser.
Cheers!
Hello everyone! 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where Review 360 feedback screenshots are not aligned with the Rise 360 blocks where the comments are posted. There's nothing to install for web apps. New features and fixes are immediately available.
Let me know if you have any questions about this update or the issue you reported.