Forum Discussion
turn off notifications for commentators
Hello,
We use Rise and allow colleagues to comment without personal accounts. We process these comments and mark them as "Done" to document completion. A new review link is created only after addressing all comments. However, commentators receive an email notification of completion beforehand, which they are not expecting. Is it possible to turn off these notifications?
Thank you and kind regards
Susanne
Greetings, SusanneHosek-4e!
Reviewers can mute or turn off email notifications. To do that, they need an Articulate ID, but they don't need to be members of any Articulate 360 subscription.
We're tracking requests for notification options for reviewers without Articulate IDs. I'll note your team's experience and inform you of any developments. If you're curious, here's how we prioritize feature requests.
Is there a way for the content creator to remove, mute or turn off emailed comment notifications to all or certain reviewers?
Hi, JenniferLee-7b7!
As my teammate, Katie, shared, reviewers can mute or turn off email notifications. We have a feature request logged that will allow more options for authors to manage email notifications, and what is sent to their reviewers. I'll add your vote so we can update you if we make any changes. Please let me know if you have questions!
Thank you!
