Forum Discussion
MaryKarlet
7 years agoCommunity Member
"Cleaning up temporary files"
I see that this problem has been posted earlier. How do you address publishing getting hung up with the "cleaning up temporary files" message. I have rerecorded lectures without any change in resp...
RenGomez
5 years agoStaff
Hi Todd,
I'm sorry you're running into the same issue! Usually, with this error, our support engineers like to take a look at your file to dig and find the cause of the issue.
It looks like you've opened a case and have already uploaded a file, so thank you for taking the lead on getting this started! I see it's been assigned, so be on the lookout for a response soon on the next steps!