Forum Discussion

CamrynWagner's avatar
CamrynWagner
Community Member
5 years ago

Closed Caption Button Not Appearing

Hi there!  I have a closed caption SRT file attached to a 60-minute MP4 in my Storyline course, and have closed captions checked in the player. In the player preview, the closed caption button sho...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Thanks for reaching out and sharing what you are experiencing, Alison.

This is a bug that our team is looking into, and I'm glad that you were already able to identify a workaround.

I've added this conversation to our report as we track user impact and so that we can share updates with you here.

  • AdityaKar-955ce's avatar
    AdityaKar-955ce
    Community Member
    3 years ago

    Hi there, I am facing the same issue with the file I uploaded today...can you check and help me?