Forum Discussion
Closed Caption Icon does not appear
Hi Heros!
When I play my storyline 3 file, the closed captioning icon does not appear. I have the Captions Control checked in Player Properties. I also inserted a video and .sbv file with the sam...
Hey there Mike!
So sorry this keeps happening to you, and great call on submitting a case with our Support Engineers!
I see that Gerald connected this experience to a potential bug in Storyline:
- Behavior: Closed caption button disappears when the Pause timeline of base layer option is enabled in a layer
- Workaround: Disable the Pause timeline of base layer option in the layer and use triggers to control the audio playback
Your post and case are linked to this issue’s report so we can notify you of any changes on all fronts. Let us know if you have any more questions!
