Forum Discussion
Closed Caption Icon does not appear
Hi Heros!
When I play my storyline 3 file, the closed captioning icon does not appear. I have the Captions Control checked in Player Properties. I also inserted a video and .sbv file with the sam...
Hello Luciana,
Thank you for your support. Matthew has already responded to me and now I understand my problem was very easy to solve.
I was sure if I add subtitles once, on the base layer, the CC button will appear on all of them. I didn't add the subtitles on the rest of the slides, because when I noticed there is no CC button on layers above, something is wrong. Fortunately the thing is that if you have no captions added, the CC button will not appear.
I hope it might be helpful for other new users (as I am) in the future :)
Thank you for your support!
