Forum Discussion
MichelleKiefer
2 years agoCommunity Member
Closed Caption not appearing in player
Hello! I'm working on transferring our training modules from Storyline to Rise 360. We have scenarios we've created with audio so I need the closed caption available on the player. Some modules t...
StevenBenassi
2 years agoStaff
Hi Michelle!
It sounds like closed captioning is absent from certain Storyline courses. Sorry to hear that, but I'd be happy to assist!
With your permission, I'd like to take a closer look at one of the affected .story files to test the behavior on our end. Would you be comfortable sharing a copy here in the discussion or privately with our support engineers?
Thank you. Looking forward to hearing from you!