Forum Discussion
Closed captioning generates a play button at the beginning of my courses
- 12 months ago
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
I have experienced the same issue. In my case the one and only video appears on slide 25, has audio and we need to include closed captioning to be fully accessible.
Without captions, when previewed / published the course begins with the appropriate start splash page as expected.
However with captions the big video start button appears as indicated in the previous post. In pressing the start button the video does not play but rather triggers the start of the correct page 1 splash page.
I have experimented with changing the players, and also created a trigger on the first slide to disable captions which was previously suggested - none of this has not solved problem.
I have an identical course completed earlier in a different language and this issue is not present with everything working as it should. I am using the latest version of storyline 32.