Forum Discussion

IanDunin-Mar358's avatar
IanDunin-Mar358
Community Member
10 months ago

Closed captioning generates a play button at the beginning of my courses

I have generated some Text-To-Speech narration on slide 2 of my course. Slide 1 has no narration. When I publish the course, the course runs from slide 1, and when you navigate to slide 2, the the n...
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    10 months ago

    Hi Everyone!

    I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!

    If you run into any issues, please don't hesitate to reach out to our team by submitting a support case. 

NellyDEFO's avatar
NellyDEFO
Community Member

update of Articulate works as the play button disappears in preview in Storyline.....however, when publishing to Review360, the play button is back! Why?

JoseTansengco's avatar
JoseTansengco
Staff
9 months ago

Hello Nelly,

Happy to look into this for you!

Here's a test file that I created which has a video with closed captions placed in the second slide. When I published the course to Review 360, I observed that it immediately opened for me with no play button appearing when the course loaded.

Since you're getting different results with your project file, would you be willing to share a copy of your project file here or in private by opening a support case so we can check what's happening? We'll delete it when we're done testing!

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