Forum Discussion
Closed Captioning in RISE for videos
Hi there Heroes,
In RISE, I want to embed a video. Simple enough. Select the embed option and paste in the video embed code. Done!
The issue arises with closed captioning (CC) for certain vide...
Hello! I've added cc to my video, and it works until it's viewed in the LMS. Any recommendations?
Hi Tami,
Thanks for reaching out to our support team to try and get your closed captions issue resolved. I am glad you were able to find a workaround of using Storyline to export the video with CC.
If you ever want to continue investigating this, feel free to reopen your case with us, and we will be happy to help.