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ErjenAdriaen200's avatar
ErjenAdriaen200
Community Member
4 months ago
Solved

Closed Captioning issues

I noticed a bug that when working with closed captioning in Storyline, the CC-text isn't being refreshed correctly. If I make an exercise with audio & closed captioning and my true/false responses a...
  • ErjenAdriaen200's avatar
    ErjenAdriaen200
    4 months ago

    Hello Ron, thank you for your reply.
    I tested quite a bit further since I made a custom "pick one" slide and a Standard True False Question indeed doesn't have this issue.

    Apparently it has something to do with how Storyline handles the timeline (and the pausing) of the baselayer in my specific project.
    I had a counter on the feedbacklayers that added 1 "when timeline starts".

    If I removed the counter everything worked fine, even more specifically, if I altered it to add 1 "when timeline reaches cuepoint" (instead of when timeline starts) it also worked as intended.

    However if I try to reproduce this on a brand new project I can't seem to reproduce the issue.

    So if anyone should ever encounter this very specific bug in an existing project .. remove the counter or alter it to reach a cuepoint :)