Forum Discussion
LyndseyMyers-99
4 years agoCommunity Member
Closed Captions do not appear on video after upload
Hi,
I am creating videos in Camtasia. To successfully show in Rise, I usually download the captions in .srt, open the video in Storyline, import the .srt captions, and then export the captions in ...
DanielaNeve-098
4 years agoCommunity Member
I am having a similar issue. We can see the closed caption in the Articulate Review link, but not in our LMS. HELP!
- Renz_Sevilla4 years agoStaff
Hi Daniela! Happy to help you out with investigating this! Our support engineers can take a look and test your course.
Could you please open up a case by submitting a ticket privately to us here, and include the .vtt file, the video file and your Articulate Review link?