Forum Discussion
Closed Captions do not appear on video after upload
Hi,
I am creating videos in Camtasia. To successfully show in Rise, I usually download the captions in .srt, open the video in Storyline, import the .srt captions, and then export the captions in ...
Is this the correct procedure:
1. Download the captions in .srt
2. Open the video in Storyline
3. Import the .srt captions
4. Export the captions in .vtt from Storyline
5. Then add the .vtt file to your video in Rise
Hi Karin! Thanks for reaching out! Yes, that should be the correct order. If you have any trouble with this, please open up a case by submitting a ticket privately to us here, and include the .vtt file, as well as the video file.
