Forum Discussion
Closed Captions do not appear on video after upload
Hi,
I am creating videos in Camtasia. To successfully show in Rise, I usually download the captions in .srt, open the video in Storyline, import the .srt captions, and then export the captions in ...
I am having the same issue. I have successfully added captions to one module in my training by importing the .srt file from Camtasia into StoryLine and then exporting a .vtt file and uploading that into Rise. The captions appear to be there, but when you try to turn them on in the video, no captions appear.
Hi Sara,
Thanks for submitting your issue to us. I am glad my colleague was able to help you out with testing your closed caption files. Feel free to reopen the case again if the issue resurfaces!
