Forum Discussion
Closed Captions do not appear on video after upload
Hi,
I am creating videos in Camtasia. To successfully show in Rise, I usually download the captions in .srt, open the video in Storyline, import the .srt captions, and then export the captions in ...
I am having the same issue as Sara and others above. This functionality used to work quite well in Rise. Christopher, can you share the fix you implemented for Sara Willhite?
Hi Helen,
Luisa from our support team was actually the one who helped out Sara. Luisa converted the SRT file to a VTT file. If you haven't tried it yet, give it a shot. You may also use YouTube to autogenerate a VTT file from your Video. Check out the tip in this article for details on this process.
