Forum Discussion
Closed Captions do not appear on video after upload
Hi,
I am creating videos in Camtasia. To successfully show in Rise, I usually download the captions in .srt, open the video in Storyline, import the .srt captions, and then export the captions in ...
Hi, I'm having the same issue. The closed captions are not showing when I publish the course on the LMS. I have tried to submit a case to the support team but when I try to upload the file it says "Error: "You can't upload this type of file: .vtt". Please can you assist?
Hi Lina!
I see that you have created a support case (03820017), and our colleague Mick has been assisting you with this. You're in good hands!
You can continue the conversation in the support case; but feel free to let us know if you need anything else!
