Forum Discussion
GrahamCohen
3 years agoCommunity Member
Closed Captions Editor not Loading
Is anyone having issues with the Closed Captions editor not loading the VTT file? I have a course i've built for a client and each slide has an audio file embedded into it. All of these audio file...
rooseveltellis
Community Member
Hello I'm not able to edit caption in Articulate 360. It says failed to start. This happened all at once 2 weeks ago. any suggestions?
GrahamCohen-3b1
3 months agoCommunity Member
Sorry you are getting this. I had this issue a few years back and after a lot of trial and error it was determined that my .net framework and Visual C++ runtime engine needed to be reinstalled. This can be a common occurrence if you have applied an update recently or installed other apps that might have placed a different version on your PC. You can try doing a repair to your Storyline installation to see if that fixes it. Give that a try and post back and let us know how you made out.
- rooseveltellis3 months agoCommunity Member
Thank you for the suggestions. I will try them and get back to you. :)