Forum Discussion
GrahamCohen
2 years agoCommunity Member
Closed Captions Editor not Loading
Is anyone having issues with the Closed Captions editor not loading the VTT file? I have a course i've built for a client and each slide has an audio file embedded into it. All of these audio file...
JoseTansengco
2 years agoStaff
Hello Graham,
Sorry to hear about the issue you encountered with the Closed Captions editor.
Since all of your projects are affected, try doing a repair of your Storyline 360 installation to see if this helps. You'll also want to make sure that you're working locally when making edits to your captions.
If the issue persists, reach out to our support team by opening a case so we can take a closer look at what's happening!