Forum Discussion
GrahamCohen
2 years agoCommunity Member
Closed Captions Editor not Loading
Is anyone having issues with the Closed Captions editor not loading the VTT file? I have a course i've built for a client and each slide has an audio file embedded into it. All of these audio file...
GrahamCohen
Community Member
Hi Eric.
This has already been escalated to a ticket. We discovered it’s a combination of windows 11 and the video drivers for my system. We were able to replicate on another system with a similar setup. Changing the executable to start under a windows 10 emulation fixed the issue.
Graham
Sent from my iPhone. Please excuse any typos. Thank you.
EricSantos
2 years agoStaff
Hi Graham,
Thanks for sharing what worked for you! I'm sure other community members subscribed to this post will find that helpful!