Forum Discussion
Closed Captions flash bug
Hello,
I started using the closed captions feature of Storyline 360 yesterday. I like the tool and it works well. However, I did find a bug. The closed captions in the flash output doesn't support...
Hello All,
I am using closed caption in one of the courses and have published the output in video format. It works and syncs fine with the audio when I do a preview, but when the file is published as video output, the closed caption starts flickering. Could you please let me know the fix?
I have automated the appearance of the closed caption by turning on the closed caption variable to true when the slide timeline begins. So, the closed caption appears on its own when the video is played using any video player.
Please help me with the fix. The video needs to be out by Monday next week.
I'm very sorry you've come across this problem, Parichaya.
Our team is looking into an issue where closed captions blink when the trigger to show them automatically is enabled. Closed captions won't appear in the Publish to Video output, so I can understand why you're trying to use that trigger!
While we look into a fix for that, we're also tracking a feature request to include closed captions in the MP4 output. I'll add your experience to both reports so we can keep you updated with any changes!
I hope this reaches you in time before your deadline: We're happy to have a closer look at your course to see what approaches we can offer. If you're able to share the .story file, please use this private upload link.
