Forum Discussion

TessMoyle's avatar
TessMoyle
Community Member
7 years ago

closed captions not appearing

Hi. I have loaded a mp4 video into my project, and have typed out captions via "Add Captions" button.  I then clicked save and exit, and when previewing, the captions do not appear.   I have als...
storyline 360
TessMoyle's avatar
TessMoyle
Community Member

Thanks Katie.   

First time using captions and didn't realise users had to click the cc button for them to appear!! 

Is there a way for them the load automatically?

Using version 360.

If  not all good - they work using the cc button :)

Cheers

WendyFarmer's avatar
WendyFarmer
Super Hero
7 years ago

Hi Tess

you can set a trigger to show the CC as soon as the timeline starts on the slide.

  • TessMoyle's avatar
    TessMoyle
    Community Member
    7 years ago

    AWESOME!  Thank you Wendy

    • TheresaPope-5f1's avatar
      TheresaPope-5f1
      Community Member
      3 years ago

      Thanks, Wendy. This trigger works beautifully and it makes more sense for the captions to display automatically when the slide plays than having the learner click the cc button. 

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