Forum Discussion

RyanBirkbeck's avatar
RyanBirkbeck
Community Member
6 years ago

Closed Captions only showing sometimes for same video

I have several videos that are part of a Rise 360 course. Sometimes the closed captions and the CC icon show on the video and sometimes they don't. And this can be for the same video!  Here is how...
Rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi Sue, sorry for the trouble! Mind if we have a closer look at your Rise 360 course? We'd love to test those Storyline block videos from our side.

If you don't mind sharing it, please send us the Rise 360 Share link by clicking here. We'll give it a test and let you know what we find!

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