Forum Discussion
Closing a lightbox breaks my trigger sequence - urgent...
Hi elearning hero's, I am need of your help. I used someone's view finder template, which I really like, I am sure everything was working two weeks ago. Today I went back in to do the final edits,...
Afternoon.
I'm experiencing a similar issue. I've uploaded my module to Review and the Lightboxes are not working. They work in SL preview. Urgh! I'm rolling back a version to see if it works. I ended up having to roll back 6 versions and still couldn't get them to work. I ended up having to create them as layers. Very frustrated. Could you please check what's happening.
Jen
Hello Jen!
Absolutely, we can definitely work with you to see what is happening. We don't have any bugs logged similar to what you're running into, so we'll want to see your project to determine what is getting in the way. Our Support Engineers will be able to help you quickly in a support case. I'd recommend uploading the .story file in a support case. They'll take a look and reply with a solution. I'll keep an eye on your case to see what the fix is too!
