Forum Discussion
Color picker (eyedropper) doesn't work
Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once outside, the chosen color is black no matter what the eyedropper is over....
Here is some more (spooky) feedback:
I have experienced the same as SAM and this morning did a test after re-start. The problem went away!
HOWEVER! The problem came back; This is what happened:
(MAC + Parallels + Win10 + Apple 27" Monitor + ACER HDMI monitor)
Started Windows which was running in a reduced sized Window (not full screen)
Started A360 and tested the Eyedropper - IT WORKED!!!!
Switched Windows to FULL SCREEN (Parallels "Use all displays in Full Screen)
The Eyedropper STOPPED working.
Switched back from Full Screen - Eyedropper continues to not work.
Closed A360
Shutdown Windows 10
Restarted Parallels
Restarted A360 (in Window)
Eyedropper works!
Switched A360 to Full Screen within Window (Win10 still not at Full Screen)
Eyedropper works!
Switched Parallels to FULL SCREEN but turned OFF "Use all displays in Full Screen"
Eyedropper works!
Switched Parallels to "Use all displays in Full Screen"
EYEDROPPER DOES NOT BEHAVE CORRECTLY! - The Eyedropper is sampling an area of the screen which is nowhere near the cursor.
For me, the problem appears to be related to Parallels running Windows across multiple screen. The problem has been resolved by switching back to running Windows on a single screen. But this fix is not consistent. Other times it did not work.
(Please see my Vimeo example of this https://vimeo.com/277635008)
I run a standard Dell Windows 7 with 3 monitors.
