Forum Discussion
Color picker (eyedropper) doesn't work
Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once outside, the chosen color is black no matter what the eyedropper is over....
Hi Everyone,
Apologies, as it looks like we missed this discussion when the update came out. I just wanted to let you all know that the issue where the Eyedropper tool wouldn't always select your chosen color when using multiple monitors with different DPI settings was fixed in Update 30 of Storyline 360. Please ensure you’re on the latest update to get this function working correctly!
If you find yourself still running into this issue, please reach out to our support engineers to help troubleshoot your setup and find a solution!
Great to see this successful outcome!
